Ten YEARS OF CONSUMER SURVEY IN USA

Between 2009 and 2018, ten thousand persons were interviewed in the USA on behalf of UEBT about their awareness of biodiversity, their expectations on brands' respect for people and biodiversity, and their purchasing decisions. 

This page shows the answers of American respondents in the UEBT consumer surveys ran in 2018. Street videos shooted in 2016, illustrate the survey outcomes, offering a unique and fun opportunity to view the evolution of the results.


UNDERSTANDING OF BIODIVERSITY IN THE USA

55% of American respondents have heard of biodiversity in 2018, up from 48% in 2009, but down from 63% in 2017.  25% is able to define biodiversity correctly. It is up from 12% in 2009, meaning the understanding of biodiversity rose alongside the awareness on the subject. 

Basis: All sample, 1000 consumers per year

Basis: All sample, 1000 consumers per year

 

Street interviews 2016 - Question: Have you ever heard of biodiversity and what do you think it means?

 

WHY CONSUMERS CARE ABOUT SOURCING WITH RESPECT

Americans consumers strongly feel that nature protection is an obligation of humans and that we need to leave next generations with the same opportunity.  They find biodiversity conservation important for their well-being but seem less involved on a personal level as fewer respondents believe it is important that they personally contribute and even fewer of them feel it will affect them personally if biodiversity disappears.

 
 Q6B. To what extent do you agree with each of the following statements about biodiversity and nature? Total "Agree"  Base: all sample -USA - 1000 consumers

Q6B. To what extent do you agree with each of the following statements about biodiversity and nature? Total "Agree"

Base: all sample -USA - 1000 consumers

 

CONSUMERS' EXPECTATIONS TOWARDS COMPANIES

81% of Americans interviewed in the survey think companies have a moral obligation to make sure they have a positive impact on society, people and biodiversity. However, few of them (28%) actually believe companies pay serious attention to ethical sourcing of biodiversity. American consumers' confidence in companies has decreased since last year (-5pts) showing they definitely need to be reassured on companies involvement towards biodiversity. According to the survey results, the best way to restore their trust is by providing them with information on companies concrete actions (73% agree) and having an independent organization verifying the companies commitments to ethical sourcing (73% agree).

Agree = Completely agree + rather agree / Basis: All sample, 1000 consumers

 

Street interviews 2016 - Question: Are you confident that companies pay serious attention to ethical sourcing of biodiversity?


TRANSPARENCY AND INFORMATION ON PACKAGING

American consumers are attentive to any type of information on the packaging of a product  Particularly important for them is the mention of the list the ingredients that stands out in their choice followed by the impact the product they purchase has on biodiversity. However, when shopping, they less take into account social impacts related to sourcing activities e.g. working conditions, fair wages in the production chain.

 Q7. For each of the following elements, please tell us how much important it is for you to get this information on the packaging?  Total "Important" - Basis - all sample - 1000 consumers

Q7. For each of the following elements, please tell us how much important it is for you to get this information on the packaging?

Total "Important" - Basis - all sample - 1000 consumers


POSITIVE IMPACT THROUGH PURCHASE DECISIONS

Companies involvement in respecting biodiversity and people is a driver of purchase as most consumers surveyed in the USA (74%) believe that  they can positively impact society by buying products from companies that respect biodiversity and people. They feel active citizens. Also, 78% feel good when buying such a product. However, only 50% of respondents buy products from company that they know pay attention to biodiversity, thus allowing a great potential of growth for companies respecting biodiversity and people.

Agree = Total agree + rather agree / Basis: All sample, 1000 persons

Ethics and purchase decisions

Street interviews 2016 - Question: Would you be more interested in buying a product if you new the company pays attention to the ethical sourcing of biodiversity?


PERCEPTIONS ON BRANDS

In 2018, when asked about brands that respect biodiversity only 56% of respondents could at least cite one. The brands below were referred to most often. Burt's Bees is largely leading the ranking showing the brand is known in the USA for taking actions in favour of biodiversity.

In 2016, none of the people interviewed in the streets could name a cosmetics, food or pharmaceutical brand that respects biodiversity, thus confirming how people struggled to connect brands with respect for biodiversity. When asked where they got their information from, people responded Internet (social media) and word of mouth.

 Q9. What are the 3 beauty and food brands you consider to take most concrete action to respect people and biodiversity?  Basis - respondents mentioning at least one brand

Q9. What are the 3 beauty and food brands you consider to take most concrete action to respect people and biodiversity?

Basis - respondents mentioning at least one brand

Street interviews 2016 -  Question: Do you know any cosmetics, food or pharmaceutical brands that respects biodiversity?

Street interviews 2016 - Question: How have you hear about these brands?


CONSUMERS TALK ABOUT THEIR EXPECTIONS

Street interviews 2016 - Question: Would you like to be better informed by companies about how they source the natural ingredients used in their products?


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